Summary of Qualifications

  • Detail-focused editor and writer with experience creating, refining, and managing content for diverse audiences
  • Skilled in collaborating with cross-functional teams of subject matter experts and creative specialists
  • Adept at managing multiple simultaneous projects and aggressive deadlines
  • Accomplished at providing editing and writing expertise in instructional materials, technical documentation, and marketing collateral

Professional Experience

Senior Editorial Manager

Ashley Furniture Industries, Tampa, FL

2020–2026

  • Served as the final quality assurance checkpoint for high-volume customer-facing copy, ensuring error-free, persuasive, and educational content that communicated core product value and drove engagement
  • Reviewed and fact-checked multimedia content for a wide variety of daily, weekly and seasonal initiatives showcasing the company’s home furnishings and décor
  • Established editorial standards, resolved conflicting style requirements, and served as a style authority for product copywriters, improving consistency and addressing recurring content problems
  • Provided comprehensive proofreading and copy editing for internal and external corporate communications directed at company stakeholders and customers

Editor, Copywriter, Graphic Designer

Independent Consultant

2002–present

  • Deliver high-quality writing and editing work on limited schedules through effective time management and client communication
  • Edit business intelligence and industry research reports for sales consulting company
  • Conduct detailed copyediting and fact-checking for college-level business textbooks
  • Conduct comprehensive manuscript copyediting and line editing for fiction and nonfiction books

Editorial Lead

Miller Heiman Group, Tampa, FL

2003–2019

  • Prepared and edited training, technical, and marketing materials for internal and external publication, ensuring accuracy, consistency, and clarity throughout
  • Collaborated with agile development teams of 20+ writers, multimedia specialists, and project and fulfillment managers to update and enhance the company’s flagship training programs, which generated $15 million in annual revenue
  • Provided editorial and formatting assistance for user documentation and interfaces in the company’s online sales strategy platform, which generated $8 million in revenue in 2019
  • Played a critical role in all stages of producing comprehensive training programs, including participant and trainer materials, audio and video elements, and marketing collateral

Managing Editor

Florida Real Estate Journal, Winter Haven, FL

1999–2003

  • Balanced reporting, editing, and desktop publishing responsibilities for a semimonthly real estate trade newspaper reaching more than 48,000 statewide
  • Created more than 50 feature articles on commercial real estate projects, market trends, and key influencers
  • Composed layout and design for various sections of the newspaper, as well as special editions
  • Produced semiweekly email news digest distributed to more than 2,100

Copy Editor, Reporter

The News Chief, Winter Haven, FL

1997–1999

  • Directed the nightly editorial production of a community newspaper with a circulation of 7,500
  • Designed news sections, selected and edited staff and wire stories for publication, and reviewed feature sections before going to press
  • Worked closely with staff photographers, reporters, pre-press specialists, press operators, and Web designers
  • Wrote news and feature articles on local events and issues

Selected Work

Ashley work sample

Ashley

I served as the final quality assurance checkpoint for error-free copy that informed and educated consumers about the values and benefits of Ashley’s products. Working with a variety of cross-functional teams, I provided comprehensive proofreading and copy editing for product descriptions, in-store product reference materials, as well as internal and external corporate communications. I also maintained and developed editorial standards and reference materials, resolving conflicting requirements and providing guidance to product copywriters.

Customers Win, Suppliers Win book cover

Customers Win, Suppliers Win

I provided comprehensive manuscript copy editing and fact-checking for this book on business and account management best practices. It draws account management lessons from IBM's corporate evolution from the 1970s through the 2010s, as seen from the perspective of a high-performing strategic account manager.

Strategic Selling with Perspective work sample

Strategic Selling with Perspective

I was the lead editor for a comprehensive update and rebranding of this flagship training program. Working with a team of instructional designers, multimedia specialists, and project managers, we followed an agile development process to produce all of the print, online, and mobile components within aggressive deadlines.

The Hierophant Card book cover

The Emperor Card, The Hierophant Card

For this project, I did line edits of the fifth and sixth books in a series of mystery novels. The author had a well-established world of characters and locales and a distinctive storytelling voice, and my work helped to keep these installments true to what had been established, while also pointing out issues in pacing and character development.

Scout sales analytics platform screenshot

Scout

I collaborated with the development team for Miller Heiman Group's cloud-based sales analytics platform, providing editorial guidance in a variety of areas. I also assisted in the production of all technical documentation, including user and administrator guides.

Florida Real Estate Journal work sample

Florida Real Estate Journal

In addition to working with a cross-functional staff of freelance writers and multimedia specialists to produce this commercial real estate publication, I wrote regular articles on commercial real estate projects, market trends, and key influencers. I also helped produce and distribute a semiweekly email update.

American Cancer Society educational poster

American Cancer Society

As a graphic designer and writer for the organization's Florida division, I designed and wrote educational posters and brochures for diverse audiences.

Qualifying Knowledge, Skills, and Abilities

  • Collaboration with varied subject matter experts, clients, and industries
  • Cross-functional project management acumen
  • Independent project work, showing attention to detail, and exhibiting strong problem-solving abilities
  • Editing and production of instructional materials, technical documentation, and marketing collateral
  • Comprehensive manuscript editing (copyediting and line editing)
  • Extensive knowledge of grammar, AP Style, and Chicago Manual of Style
  • Managing multiple simultaneous projects and deadlines
  • Print, mobile, and web content production and publishing
  • Desktop publishing
  • Fact-checking and cross-checking
  • Rebranding of printed and digital content
  • Intellectual property management and archiving
  • Coaching and mentoring in editing and writing best practices

Technology and Software

  • Microsoft Office Suite
  • Adobe Creative Suite
  • Microsoft SharePoint
  • Google Docs
  • Claude
  • ChatGPT
  • Copilot
  • Writer
  • Box
  • Smartsheet
  • Mindmarker
  • QuarkXPress
  • Xyleme LCMS

Education

Stetson University, DeLand, FL

Bachelor of Arts in Communication Studies; minor in Information Technology

Managing Editor of The Stetson Reporter (student newspaper)

Public Relations Intern at Yesawich, Pepperdine & Brown (Orlando)

Contact

Thank you for reviewing my experience and selected work.